Privacy Policy

1. Introduction

Make My Safari Limited (“we”, “our”, “us”) is committed to protecting your personal data in accordance with the Personal Data Protection Act, 2022 of Tanzania. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us through our website.

2. Information We Collect

We may collect and process the following personal data:

• Full name
• Phone number
• Email address
• Travel inquiry details

Passport details are not collected via the website and are only requested separately where required for bookings.

3. How We Use Your Information

We use your personal data to:

• Respond to inquiries submitted via the contact form
• Communicate regarding travel services
• Provide quotations and booking assistance
• Comply with legal obligations

4. Legal Basis for Processing

We process your personal data based on:

• Consent – when you submit the contact form
• Pre-contractual necessity – to respond to travel inquiries
• Legal obligations – where applicable

5. Sharing of Personal Data

We do not share personal data collected via the website with third parties unless:

• Required to proceed with a booking (with your consent), or
• Required by law

6. International Data Transfers

Due to the nature of our services, personal data may be transferred to and processed in countries outside Tanzania, including countries with different data protection laws. Such transfers are necessary for the performance of travel-related services (e.g., airlines, hotels, and visa processing). By submitting your information, you acknowledge and consent to such transfers where required for service delivery.

7. Data Retention

Contact form inquiries are stored in end-point email servers; we do not store any inquiries on this website server. Data will only be retained by our company if you proceed with our services and are used primarily for facilitating bookings as explained above.

8. Data Security

We take appropriate measures to protect your data, including:

• Secure email systems
• Restricted access to authorized personnel
• Device and account security controls

No method of transmission over the internet is completely secure and it is important for you to protect your personal information.

9. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time

We will handle all requests in accordance with applicable laws.

10. Use Limitation

We only collect and process personal data that is necessary for responding to inquiries and providing travel-related services. We do not sell or misuse personal data.

11. Cookies

Our website does not use cookies tracking or advertising purposes. Basic technical and analytics cookies may be used to ensure website functionality and proper use.

12. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

13. Limitation of Liability

While we take reasonable steps to protect personal data, we cannot guarantee absolute security of information transmitted via the internet.

14. Updates to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

15. Contact Information

Please contact us on info@makemysafari.com for any questions or concerns about your pricacy.